Withdrawing with Skrill

Skrill is a prepaid e-wallet that allows you to make online payments. You can use Skrill with us for both deposits and withdrawals.

Depending on your country, you may need to have made a deposit with Skrill in the past 12 months for this method to be available for withdrawals.

If you deposited with Skrill in the past 12 months, we'll process your withdrawal back to the same Skrill account, up to the deposited amount. We'll send the funds in the same currency as your last Skrill deposit. If you're withdrawing more than you've deposited, you can use any of the methods in your 'Cashier', including Skrill.

How do I withdraw using Skrill?

To withdraw funds to your Skrill account, follow these steps:

1. Go to the 'Cashier'. If you're using our website or mobile app:
   
2. Hit 'Withdraw'.
3. Type the amount that you want to deposit.
4. If you have any pending automatic withdrawals, you'll see:
   • The amount.
   • The method and account.
   • Any remaining amount after the automatic withdrawals.
5. If you don't have any pending automatic withdrawals, choose 'Skrill' from the list of available options. If you're in the UK, pick 'Skrill 1-Tap'.
6. If you've deposited with this method in the past 12 months, your Skrill details will be pre-populated. If not, simply fill in the fields.
7. Double-check your details and submit your request.

We'll process your transaction within 72 hours. The funds will be credited to your Skrill account immediately upon approval.

If you're using our mobile app, always remember to log out properly before closing the app. If you get blocked by the system, wait 10 minutes before logging back in.

I'm trying to withdraw, but I can't. Why?

Here are some of the most common reasons for a failed Skrill withdrawal:

• Your Skrill account can't receive funds from online gaming sites. Reach out to Skrill directly and ask them if your account can receive funds from online gaming sites.
• You have pending automatic withdrawals to other methods. We'll automatically send your funds to the methods that you've deposited with in the last 12 months, up to the deposited amount. If you're withdrawing more than you've deposited, you can use any of the methods in your 'Cashier', including Skrill.
• The email address was entered incorrectly. Please double-check if the Skrill details are correct and try again.
• Connectivity issues. Try again later.
• Your Skrill account is suspended or has security issues. Reach out to Skrill directly for more information.